Watercolor FAQ


Commissions & Collaborations

DO YOU TAKE COMMISSIONS?

Yes, I take both personal and brand commissions. Please visit the commissions page for more detailed information.

HOW LONG DOES A COMMISSION TAKE? 

Depending on the size and scope of your project, commissions can take anywhere from 2 weeks to one month, but I am happy to rush a commission for an additional fee. Holiday seasons can be especially busy, so please plan your commission ahead of time. 

WHAT PAPER AND WATERCOLORS DO YOU USE?

I stand behind using the best possible products to create quality art to last. For my watercolor paper, I use professional quality Arches, 100% cotton, 140lb cold-pressed thick watercolor paper. My watercolors are St. Petersburg White Nights (Nevskaya Palitra), manufactured using the highest grade of the finest pigment available, and are imported from Russia. My paintbrushes vary depending on the task at hand, but my go-to brands are Utrecht and Kolinsky, both sable-hair professional grade brushes.

Prints & New Releases:

DO you sell prints of your work?

At the moment, I am in the process of transitioning my shop to Etsy, which will be up soon.

DO THE PRINTS COME FRAMED?

No, the prints do not come framed. The frames in my listings are for display only and not included with the order. However, I am happy to provide framing advice based on your personal design aesthetic and intended location of the print. For framing advice, You can contact me through this site or email me at kslitvin@gmail.com

DO YOU OFFER CUSTOM SIZES OF PRINTS?

Yes, I'm happy to offer custom sizes. Please email me at kslitvin@gmail.com

WHAT IS A GICLÉE PRINT?

Giclée printing is a process that uses acid-free and lignin-free archival paper and pigment based archival inks, ensuring that your prints will never degrade or yellow over time. This allows better longevity and is the highest quality print reproduction process on the market. 

HOW CAN I VIEW PAINTINGS THAT WILL BE FOR SALE PRIOR TO THEIR ONLINE RELEASE? CAN I BE THE FIRST TO KNOW WHEN NEW PAINTINGS ARE AVAILABLE?

Almost every painting I make is posted on my Instagram prior to being made available for purchase in the shop.  The best way to stay up to date is to turn on post notifications for my instagram and to subscribe to my newsletter. 

ARE YOUR PAINTINGS AND PRINTS AVAILABLE AT OTHER RETAILERS?

I am in the process of transitioning my shop to Etsy, which will be the only place my paintings are sold.

Shipping & Returns

WHAT'S YOUR RETURN/EXCHANGE POLICY?

All items are final sale, with the exception of items that may have been damaged during shipping or that did not meet your expectations. To report damage, please email kslitvin@gmail.com

WHEN WILL I RECEIVE MY ORDER?

Orders are processed within 3 business days and can take up to 3 weeks to arrive, depending on your location. 

Are you in a hurry? Understood. Please email me at kslitvin@gmail.com and I’ll see what I can do to speed up your printing order.

HOW ARE ORDERS SHIPPED?

Orders are shipped via Fedex, UPS or USPS, depending on your location. 

Additional Information:

For media inquiries, interviews, or collaborations, please email me at kslitvin@gmail.com